Privacy policy

Statement on the Collection of Personal Data

This Statement on the Collection of Personal Data ("PICS") is intended to inform you, in accordance with the Personal Data (Privacy) Ordinance:

for what purpose your personal data collected by us will be used after collection in connection with your use of this website ("Website") or your purchase of products sold through this Website ("Products");

to whom your personal data may be disclosed; and

to whom you can address requests for data access or correction.

We may revise this PICS by changes on this page. You should check this page from time to time to take notice of any changes we make.

1. Data User

1.1 ("we", "us", "our") is the data user.

2. Data Subjects

This PICS applies to personal data of ("you" or "your"):

(a) Visitors: individuals who visit our Website;

(b) Users: individuals who purchase, request, or receive Products;

3. What We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) from Visitors: IP address or other unique device identifiers;*

(b) from Users:

i. username;

ii. account password;

iii. full name;*

iv. email address;*

v. billing address;*

vi. shipping address;*

vii. payment information;*

viii. phone number;

i. full name;*

ii. email address;*

iii. any other personal data you provide to us.

denotes mandatory personal data

3.2 If you do not provide us with mandatory personal data, we may not be able to grant you access to our Website, deliver our Products to you, or respond to your communications with us.

4. Purpose and Use

4.1 We are entitled to collect, store, process, transfer, and use your personal data for the following purposes:

(a) to provide you with our Products, such as:

i. to manage and fulfill your orders;

ii. if you choose to register an account on our Website, to create and update your account registered with us; and

iii. to process and facilitate the billing and payment of your orders;

(b) to monitor and analyze the use of our Website and to create aggregated statistics about such use;

(c) to personalize your experience on our Website, including identifying your preferences and behavior to better cater to your individual needs;

(d) to improve our Website and our Products based on information and feedback we receive from you, as well as based on our analysis of the use of our Website and the purchase of Products;

(e) for research and development and by using your personal data for testing, research, analysis, and supporting product development (including machine learning);

(f) for customer service and to help us more effectively respond to your service requests, obtain feedback, and support requirements;

(g) for non-marketing-related communications regarding your orders, such as order confirmations and shipping notifications;

(h) for technical purposes and project management requirements;

(i) to maintain the security and integrity of the personal data collected through our Website;

(j) to prevent fraud;

(k) for legal proceedings or as required by regulatory authorities, government agencies, and official requests;

(l) for direct marketing, but only if we obtain your consent (see section 11 below); and

(m) for other purposes that are directly related to the above.

4.2 The personal data we collect must not be used for other purposes unless:

(a) you have given your express consent to the use for the respective other purposes;

(b) the purpose is directly related to the purpose for which the personal data was collected; or

(c) we may use the personal data for other purposes that arise from an exception or otherwise in accordance with applicable laws and regulations.

5. Recipients of Disclosure

5.1 We may disclose your personal data to the following persons:

(a) our employees and officers;

(b) our subsidiaries and their employees and officers;

(c) Shopify Inc. and its subsidiaries and parent companies, an IT service provider we engage to manage and maintain the Website and to process your orders made through the Website;

(d) PayPal Holdings Inc. and its subsidiaries, and other payment processors or intermediaries ("Payment Processors") that we may engage to handle payment transactions for us in relation to our Products or in connection with our business operations;

(e) suppliers of our Products ("Suppliers") to enable the shipment of our Products to you;

(f) other service providers and data processors we engage, such as:

i. administrative service providers;

ii. IT services and software suppliers;

iii. data analysis providers;

iv. data entry and processing service providers;

v. cloud service providers; and

vi. credit reference agencies.

(g) our insurers and bankers;

(h) our professional advisors in legal, financial, and accounting matters;

(i) other companies, organizations, or individuals as required by applicable laws, regulations, legal processes, or government requests, or when disclosure is appropriate due to security concerns. This includes sharing your personal data with other companies, organizations, or individuals for the purposes of protection against fraud and fraud prevention; and

(j) other companies, organizations, or individuals in the course of negotiations for any merger, sale of company assets, consolidation, restructuring, financing, or acquisition of all or part of our business by or into such other company.

5.2 When you make payments to us through Payment Processors, you enter into a direct contract with the Payment Processor and are subject to their terms of use and privacy policies. You should review the privacy policies of the Payment Processor and, if applicable and at your discretion, give your consent to those policies, which are not governed by this PICS or our privacy policies.

5.3 When we disclose your personal data to other persons, we will ensure the confidentiality of your personal data by including confidentiality or other contractual clauses in the agreements with third parties with whom we share your personal data.

5.4 We may disclose your personal data to persons other than those described in section 5.5 above if we inform you in advance and obtain your consent.

6. Cookies

6.1 Our cookie policy is part of this privacy policy, which you can access and use on our Website.

6.2 A cookie is a small data file that a website can send to your computer or device when you visit our Website.

6.3 Cookies are used to make websites work better and more efficiently, usually by enabling them to recognize you and remember important information that makes your use of a website more convenient (e.g., by remembering your user preferences).

6.4 We use cookies to:

(a) store technical data to ensure that our Website loads and displays correctly and efficiently when you visit our Website;

(b) remember decisions you have made or information you have provided (e.g., your username, language, or the region you are in) so that your preferences are preserved for your future visits to our Website and you do not need to authenticate yourself again during your future visits;

(d) track your behavior and preferences so that we can assess what kind of information and products from us you might be interested in.

6.5 We use:

(a) session cookies, which are unique to each visit to our Website; and

(b) persistent cookies, which are not deleted when you close your browser window and are activated each time you visit our Website.

6.6 The cookies we use are either:

(a) necessary cookies, which are essential for our Website to help you move from page to page and use the features of our Website;

(b) functionality cookies, which allow our Website to remember the decisions you have made and provide more personalized features; or

6.7 We use a limited number of third-party cookies, which can be found in our cookie policy.

6.8 By continuing to use our Website without informing us of your rejection of the use of cookies or withdrawing your consent, you agree to our use of cookies.

6.9 You can reject the use of cookies or withdraw your consent at any time by making the appropriate settings in your browser. These settings are usually found in the "Options" or "Settings" menu of your internet browser, or by clicking "Help" in your browser menu. Removing cookies may affect your use and experience of our Website.

6.10 We store cookies only for the duration necessary for the function for which they are used. This function varies depending on the cookie.

7. Data Retention

7.1 We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected. We may also retain your personal data for a longer period if required to fulfill our contractual or legal obligations.

7.2 Personal data you have provided to us will be destroyed after the expiration of this retention period.

8. Access and Correction

8.1 Under the PDPO, you have the right to:

(a) request a copy of your personal data stored by us, unless we are exempted from complying with a data access request; and

(b) request necessary corrections to personal data you believe to be inaccurate, after we have complied with a data access request from you. We may refuse a data correction request if we believe that the personal data is accurate, an expression of opinion, or the proposed correction is inaccurate.

8.2 If you wish to access or correct your personal data, please contact us.

8.3 We reserve the right to charge a reasonable fee for processing a data access or correction request.

9. Direct Marketing

9.1 We may use your collected personal data to directly market our products to you.

9.2 The types of personal data we use for direct marketing purposes are:

□ Your full name;

□ Your email address;

□ I do not object to the use of these types of personal data for direct marketing.

□ I object to the use of the types of personal data listed in the checked boxes for direct marketing purposes (but not the other types).

9.3 The direct marketing activities we intend to conduct using your personal data are:

□ Information and promotional material about: our products, similar products you have previously purchased, discounts and other promotions, and information about us that we believe you might find useful;

□ Updates regarding our Website or products; and

□ Festive greetings.

□ I do not object to receiving these types of direct marketing activities.

□ I object to receiving the types of direct marketing activities listed in the checked boxes (but not the other types).

9.4 Unless you expressly consent, we will not use the types of personal data for the direct marketing activities described in this paragraph 11.

9.5 If we obtain your consent for direct marketing, we may disclose your personal data for direct marketing purposes to the persons mentioned in paragraph 5.1 above.

9.6 You may request us to stop using your personal data for direct marketing purposes at any time by emailing us or replying to any direct marketing communication from us with the subject "Unsubscribe."

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